Government functionaries are bound to serve people: Mushtaq Jadoon
MANSEHRA: The provincial government departments are bound to provide services on immediate bases to the masses, in case of refusal or delay the people can contact the Right to Public Service Commission (RTPSC).
This was stated by the Chief Commissioner, RTPSC Khyber Pakhtunkhwa, Mushtaq Khan while addressing the Citizen Integration Forum Manshera on Thursday.
He further said that the refusal or delay in providing the services was a crime and they would take action against the officer or department according to the prevailing law. While giving the details of the RTPSC, Mushtaq Khan said that the institution was formed to create awareness amongst the masses about their rights.
The Chief Commissioner, RTPSC also advised the participants to contact their district monitoring officer or on direct numbers the RTPSC in case of hurdle in birth/death certificate, domicile, garbage collection, demarcation of land, Fard, building plan, driving license, treatment in hospitals and registration of FIR in police stations.
He stated that the objective of the Citizen Facilitation Centre in Haripur was to simplify their issues and hear their grievances on their doorsteps. Mushtaq Jadoon stressed the need for obtaining death/birth certificate, nikah nama, registration and other documents from the secretary union councils which would also help for the distribution of assets and run the business of the state smoothly.
He warned the government functionaries and officers to work hard and provide services to the people according to their rights otherwise they would take strict action against them, the citizens could submit their complaints against any of the federal department including Wapda, SNGPL, Nadra, PIA, Passport office and others online or using an android mobile application on citizen portal, people who have no access to the computer of android phone could call on hotline number 1800.—APP